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Refund Policy


All unchalked or unused products qualify for full credit or replacement. Damaged or defective items are subject to manufacturer warranties and vary accordingly, though most manufacturers warranty for parts and workmanship up to one year from the time of purchase. To insure expedient handling of return requests, please follow the procedure listed below:

  • Contact a Quarter King Billiards representative to receive Return Authorization
  • Must be within 15 days of date received (Unless you are a wholesale customer)
  • Include a copy of the original invoice with returned product(s)
  • Package items in a sturdy, secure box and address to our corporate offices under the attention of RETURNS DEPARTMENT
  • Remove all stickers or pricing from product
  • Must be in NEW condition
  • Wholesale accounts have 90 days to return items, all above terms must still be met.

*Non-approved requests, insufficient packaging, or incomplete invoice information voids any potential return requests, however, all efforts will be made to process these returns regardless.

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